Terms of service
Plain English terms covering repair bookings, estimates, bench services, and collection.
Last updated: 29 October 2026
Estimates and bench inspection
Online estimates and quotes are initial assessments based on customer descriptions. Final repair feasibility and pricing depend on physical inspection of the device at the bench.
Data backup and customer responsibility
Customers are advised to back up all personal data before handing over any device. While we take care and offer data recovery, preexisting hardware damage or liquid corrosion can affect data integrity.
Replaced parts and safe disposal
Replaced parts can be returned to the customer on request when safe. Swollen, punctured, or hazardous batteries are disposed of immediately for safety reasons and cannot be returned.
Accepted payment methods
Payment is due upon completion of the repair. We accept cash, direct bank transfer, debit and credit cards, JazzCash, EasyPaisa and Raast.
Device collection with job card
Repaired devices are returned upon presentation of the numbered job card issued at intake, or sent back by courier for courier repairs. Customers should collect completed devices promptly upon notification.